Gem State Manufacturing was established in 1982 and specializes in the manufacturing of top quality heavy equipment trailers with capacities from 5,000 to 100,000 lbs, this line of trailers are branded under the TrailMax name.
Our Mission is to provide innovative and superior quality transportation products and services to the industries we serve. We commit to maintain the highest standard of professionalism, integrity, honesty and fairness in everything we do, and build lasting relationships with our customers and stakeholders while exceeding their expectations.
We will achieve our mission by:
- Recognizing and responding to the transportation needs of the industries we serve by understanding the challenges within those industries and bringing forth positive solutions
- Continuously improving our products and services by monitoring product performance and customer feedback while maintaining a Total Quality Management Program
- Identify opportunities to increase production efficiencies through product design, processes and implementing current technology and effective personnel training
- Developing and strengthening our strategic alliance with our stakeholders through continuous communications on the latest activities and the direction of our company
- Maintaining an organized, efficient, safe and positive workplace environment while being responsible, accountable, honest, respectful of others at all levels of the organization
- Recognition of all employee/team contributions while providing opportunity for continuous personal growth and rewarding through goal achievement activities
- Continuously identifying ways to minimize energy consumption and waste, offsetting our carbon footprint while protecting our environment for future generations to come
- Supporting our community through sustainable quality growth, profitability, and leadership by example, maintain a respected and reputable name in our industry that will reflect on our local community
Our Corporate Philosophy – We will deliver the highest quality product, create “value” with every customer interaction, keep the customer well informed, provide technical assistance, on time deliveries and superb customer service after the sale
DEDICATION TO CRAFTSMANSHIP
Our relentless dedication to detail has made Trailmax trailers an industry standard. In addition to excellence in manufacturing, we are committed to providing superior service and place the highest priority on customer satisfaction.
We feel the greatest way to build customer satisfaction is to offer the best products for the best value. To accomplish this, our trailers are designed and constructed by a team of dedicated craftsmen. Each trailer is quality checked at every step of the business and production level – from the initial order to the final product delivery.Trailmax trailers are guaranteed tough and reliable.
Trailmax trailers are built to last. From their conception in the design process and throughout manufacturing, every step is taken to ensure durability for years of rugged use. All of our trailers are designed with the end-user in mind, and each can be loaded and unloaded by just one person.